Privacy Policy

Last Updated: September 27, 2025

At Ruma, we prioritize the privacy and security of our clients' personal information. This privacy policy outlines how we collect, use, and protect data provided to us.


1. Information We Collect:
  • We collect personal information such as names, contact details, and project requirements when clients engage with our services.

  • Additionally, we may gather non-personal information, including website usage statistics and cookies, to enhance user experience.


2. Data Usage:
  • Personal information is used solely for communication purposes, project management, and service delivery.

  • Non-personal information helps us analyze trends, improve our website, and tailor our offerings to better meet client needs.


3. Data Protection:
  • We employ industry-standard security measures to safeguard all data collected against unauthorized access, disclosure, or alteration.

  • Access to personal information is restricted to authorized personnel only, and we regularly review our security protocols to ensure compliance with best practices.


4. Third-Party Disclosure:

We do not sell, trade, or otherwise transfer personal information to third parties without explicit consent, except as required by law or to facilitate services (e.g., subcontractors involved in project delivery).


5. Data Retention:
  • We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  • Clients have the right to request deletion of their data from our records, subject to any legal obligations.


6. Patient Data & HIPAA

If you are a healthcare provider or practice, you are responsible for obtaining necessary patient consents before sharing patient information with Ruma. Where required, we will provide a Business Associate Agreement (BAA).


7. Opt-Out Options:

Clients may opt out of receiving promotional communications from us by following the unsubscribe instructions included in each email or by contacting us directly.


8. Policy Updates:

We reserve the right to update or modify this privacy policy at any time. Changes will be communicated via our website or directly to affected clients.


9. Contact Information:

For inquiries or concerns regarding this privacy policy or our data practices, please contact us using the information provided on our website.

By engaging with our services, clients acknowledge and consent to the terms outlined in this privacy policy. We are committed to upholding the highest standards of data protection and privacy compliance.

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